Key skills
LeadershipCommunication
About this role
Role Overview
- Provide technical support for customer print quality, press efficiency, and ink-related concerns, including participation in customer meetings and after-hours support as needed
- Train customer personnel and supervise Flint Group employees on ink management, color control, and press performance standards
- Coordinate ink deliveries, inventory management, scheduling, and production support to meet customer operational requirements
- Manage color matching, customer formulation files, quality standards, and qualification processes
- Maintain inventory controls, work-off ink programs, and plans to minimize press returns, obsolete materials, and waste
- Establish and monitor housekeeping, safety, and workplace organization standards within customer locations
- Coordinate work assignments for GTC personnel and provide input on employee performance, development, and disciplinary actions
- Support VOC compliance programs, reporting requirements, and operational recordkeeping activities
- Perform Graphic Technician duties and support continuous improvement initiatives, process enhancements, and additional responsibilities as assigned by management
Requirements
- High school diploma or equivalent required; Associate degree or technical certification preferred
- Previous experience in printing, ink manufacturing, color management, or related production environment preferred
- Strong understanding of printing press operations, ink systems, and color matching principles
- Leadership and supervisory experience preferred
- Strong communication and customer relationship management skills
- Ability to work independently in a fast-paced production environment
- Strong problem-solving, organizational, and decision-making skills
- Basic computer proficiency and documentation skills
- Commitment to safety, quality, and continuous improvement standards
Benefits
- Paid holidays and Paid Time Off (PTO)
- Medical, dental, and vision coverage starting on day one
- Short-term and long-term disability benefits
- Competitive 401(k) plan with company match
- Company-paid life insurance