Network Engineer

Role Overview

• Responsible for understanding DWDM technologies by creating innovative solutions to address delivery services to customers
• Plays a key role in building future network design and manages all products and services to deliver leading edge, state of the art solutions on time and at cost
• Foster strong relationships with all internal business units
• Assists in making engineering standards and product specifications more efficient
• Creates targeted plans from simple customer orders to complex network designs
• Assists in future network design based on the overall budgets and helps schedule the completion based on requirements etc
• Works closely with the Operations and Field Services to provide input in timely completion of projects
• Assist in the development of a Capital budget; provide budgetary details related to customer forecast and network upgrades
• Manage capital associated with projects according to plan, develop reports, and provide weekly updates
• Engineer and design solutions, which can include public and private telecommunications networks
• Specify, evaluate, and recommend the procurement of telecommunications hardware/software products and services
• Project manage network installation projects consisting of telecommunications equipment, systems, and services; develop operating procedures; train operating personnel; and provide on-going technical support
• Manage network capacity and utilization based on engineering and technical guidelines established by engineering requirements of the network
• Interface between the sales and Zayo customer service to manage the order process with quality service
• Record and track all aspects of customer circuit in conjunction with the customer order to meet requested service dates
• Develop and recommend strategies to address specific telecommunications, connectivity and related customer service needs
• Provide tier III technical support to customers and other work groups
• As the system expert, has a broad knowledge of all aspects of the assigned systems, including its design basis, vendor equipment, operating characteristics, and required maintenance
• Assist in standardization for configuring customer and network equipment.
• Provision new circuits, routers, and other network equipment as required providing customer service.

Requirements

• MA or MS degree highly desirable, or equivalent telecommunications experience
• One to three (1-3) years applicable experience
• Knowledge of telecommunications network circuit design and/or fiber optic networks or other comparable networks
• Significant knowledge and experience of various telecom products (example: Infinera, Ciena, Cisco, Fujitsu, ALU, Nokia) as well as design alternatives
• Thorough understanding of the fiber optic network and associated electronics
• Demonstrated communications and negotiations skills
• Ability to effectively communicate and provide technical direction to technical and non-technical personnel
• PC skills required to perform daily work activities
• Ability to work with a minimum of supervision and ability to be an integral member of a team.

Benefits

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave