Sales Engineer

Role Overview

• Assist the regional sales teams with presales support to value-engineer technology-based solutions that solve real world problems, improve accountability and drive process across a wide range of industries from manufacturing to hospitality and from small business to global enterprise.
• Conduct detailed technical requirements analysis and specification of IP based key & equipment management solutions.
• Manage complex RFP’s and compile detailed technical responses that demonstrate why Traka is the global leader in key & equipment management.
• Deliver webinar and in-person technical presentations and demonstrations to prospects and customers – including all hardware, enterprise administration software and access control integration components.
• Execute Deployment Planning & Design sessions for enterprise end users and create technical plans and documentation for the Project Delivery including System Technicians to execute against.
• Conduct Technical Certification Training and support to value-added-resellers.
• Provide technical leadership and technical knowledge at major trade shows including ISC West and GSX.
• Collaborate with marketing on producing sales support video’s, media, and documentation.
• Calculate pricing for custom solutions including hardware, software, and professional services components.
• Maintain accurate account, opportunity and project data using Salesforce CRM.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Perform other duties as assigned by the Manager from time to time.
• Travel required (up to 50%) within designated region (USA and Canada) with potential opportunities to travel to UK and other parts of the world for conferences and educational seminars.

Requirements

• Experience in technical sales and solution engineering within the security industry or similar
• College degree or equivalent technical certifications in IT/Networking or Engineering fields
• Demonstratable advanced technician level knowledge of hardware electronics and embedded systems
• Demonstratable advanced technician level knowledge of Microsoft SQL Server databases and web (browser) based software applications including installation and maintenance
• Demonstratable advanced technician level knowledge of TCP/IP networking
• A practical understanding of binary and hexadecimal number systems
• Highly detail oriented, analytical and a data driven approach to solving problems through technology
• Excellent communication skills with the ability to communicate at different levels within an organization and train end users on technical products, software, and integrated applications
• Team player who loves working with people including colleagues, partners, and customers
• Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Self-motivated and ability to work on own initiative
• Highly organized and ability to prioritize workloads and tasks
• Flexibility and adaptability in tackling new projects and tasks
• Must be comfortable working in a highly dynamic environment and able to multi-task
• Excellent oral and written communication skills

Tech Stack

• MS SQL Server
• SQL
• TCP/IP

Benefits

• Generous and competitive total rewards package
• Comprehensive and career-development resources to expand your skills and maximise your potential
• Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate