Field Service Technician

Role Overview

• Travels to customer locations to install, start-up, maintain, modify and troubleshoot.
• Conducts all on site installation, repair, maintenance, and tasks per job order.
• Troubleshoots errors or technical problems and determines proper resolutions and recommendations.
• Determines replacement part requirements.
• Prepares detailed trip reports that identifies issues, actions taken to resolve them and recommends next steps.
• Assists in the preparation and execution of factory acceptance tests and completion of punch lists to achieve shipping approvals as needed.
• Aids in the assembly, breakdown and crating of systems.
• Assists field sales in account support.
• Builds and maintains lasting relationships with existing accounts.

Requirements

• Ability to read blueprints and plant layout drawings.
• High School Diploma or Equivalent
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• 5+ years of experience in field service with strong fundamentals in electrical and mechanical.
• 6-month+ experience as an Assembly Technician to learn basic principles of CMCO technology and processes preferred.
• Must have a valid driver license and ability to travel internationally.

Tech Stack

• Assembly

Benefits

• 11 paid holidays
• Vacation and paid sick time
• Medical, Dental, Vision insurance, effective day 1
• 401(k) with company match
• Paid parental leave
• Tuition assistance
• Disability insurance