Provide remote technical support (hotline) to distributors, end users, contractors and the commercial team for product selection, troubleshooting, and application questions.
Elaborate component-level project quotations for fire protection systems (ECI), constant pressure booster systems (surface and submersible, with and without VFDs), deep well pump systems, and wastewater transfer applications
Support authorized distributors and the commercial team throughout the technical-commercial cycle, from equipment selection to quotation delivery
Provide training on new and core products to distributors and end user technical teams
Gather, document, and communicate relevant market intelligence and field learnings to the Technical Service & Applications team
Behave in accordance with Franklin Electric values and professional conduct standards at all times

At least 2 years of experience in related technical roles (mechanical or electrical equipment, pumps, motors, HVAC, or fluid systems).
Business-level English proficiency – written & verbal (required for technical documentation review and communication with corporate engineering teams
Dependable, self-motivated, and displays initiative
Results and goal oriented
Customer growth oriented
Effective communication skills – written & verbal, internal & external customers
Strong problem analysis and problem-solving skills, innovative
Professional in all manners
High-level attention to detail, high level accuracy and reliable results
Call to action
Teamworking ability

Applications Engineer

Key skills