Key skills
Agile
About this role
Role Overview
- Support content creation and be a subject matter expert, working closely with other content designers and experience designers to apply your content design skills to an established product
- Identify problems and craft creative content solutions that educate and empower users
- Collaborate with other content designers to maintain and deliver content guidelines that provide consistent language and labeling across a range of touchpoints
- Collaborate with research partners and others to test and get feedback on content and experiences
- Help shape the role of content in the design process, and partner with product managers for legal, risk and compliance reviews
Requirements
- 1-2 years working in UX with foundational understanding of best practices and principles
- Experience working on user journeys (happy paths, sad paths, error states, etc.)
- An online portfolio, writing samples or published work
- Experience in or an understanding of agile development processes
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives