Key skills
ERPAIMentoring
About this role
Role Overview
- Provision of an excellent support service
- Owning, troubleshooting, diagnosing, and resolving problems to successful closure
- Communicating cooperatively with team members, other departments, and management
- Documenting solutions and producing written guidance on resolution steps and procedures
- Self-Motivation & initiative to aid your investigation process
- Coaching and mentoring colleagues
Requirements
- Experience of working with customers
- ERP Application support
- Experience of supporting customers to a high level of performance, productivity and customer satisfaction
- Korean and Chinese speaking
- Understanding of the automotive industry and specialism in one business area
Tech Stack
- ERP
Benefits
- An inclusive environment to thrive
- Be rewarded for your efforts
- AI tools to boost creativity and productivity