Project Manager – Strategic Accounts

Role Overview

• Act as the main point of contact for strategic customer accounts.
• Coordinate internal teams to ensure timely and high-quality project delivery.
• Manage project timelines, priorities, risks, and customer expectations.
• Lead regular customer meetings, status updates, and follow-ups.
• Identify opportunities to improve customer satisfaction and account growth.
• Collaborate with technical, sales, and operational teams to align on customer needs.
• Monitor project performance and ensure delivery against agreed objectives.
• Support escalation management and problem resolution when needed.

Requirements

• 2-3 years of experience in project management, account management, customer success, sales engineer, or similar roles.
• Strong communication and stakeholder management skills — comfortable running meetings, writing status updates, and flagging issues clearly.
• Experience in a B2B technology, SaaS, or managed services environment.
• Ability to manage multiple projects and priorities simultaneously.
• Fluent English is mandatory, both written and spoken. Additional languages are considered an advantage.
• Strong organizational and problem-solving skills.
• Comfortable working in an international and fast-paced environment.