Key skills
LeadershipMentoringCommunicationProblem Solving
About this role
Role Overview
- Oversee front-end revenue cycle functions that directly impact patient satisfaction and organizational success
- Lead a team that serves as the gateway to care, ensuring accuracy, compliance, and efficiency in every interaction
- Monitor metric performance, identify trends, and implement process improvements to enhance operational efficiency
- Drive compliance with organizational policies, regulatory standards, and revenue cycle best practices
- Build strong relationships with partner departments across clinical and revenue cycle spaces
- Provide coaching, mentoring, and performance feedback to staff to foster accountability and excellence
Requirements
- Minimum 5 years of Patient Access experience in a healthcare setting
- 1-2 years of progressive leadership experience in a supervisory or lead role
- Strong knowledge of revenue cycle processes, insurance requirements, and patient access workflows
- Excellent communication, problem solving, and organizational skills
- Proficiency with patient access systems and Microsoft Office Suite.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan with employer match
- Employee stock purchase plan
- Generous Paid Time Off policy
- Paid parental leave
- Adoption assistance
- Free annual health screenings
- Coaching and workshops