Manage the daily operations of the teller line, including processing transactions and balancing the vault
Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures
Assist customers with account inquiries, deposits, withdrawals, and other transactions
Identify opportunities to cross-sell bank products and services to customers
Ensure that all teller transactions are processed accurately and efficiently

3+ years of previous banking experience in teller related function, including formal teller training
Strong attention to detail and ability to multitask
Excellent verbal and written interpersonal communication skills
Must be able to pass a criminal background & credit check

Head Teller

Key skills