Acquiring Fraud Investigator – 2nd LoD

Role Overview

• Analyse internal data sources (alerts, chargebacks, disputes, anomaly reports, ML models) and external trends (card schemes, partners, law enforcement, industry intelligence) to identify emerging fraud risks related to acquiring business.
• Translate observed patterns into well-defined acquiring fraud scenarios, covering areas such as Card-Present and Card-not-present fraud, friendly fraud and dispute abuse, merchant fraud, transaction laundering, enumeration and testing attacks.
• Maintain and continuously enrich the Acquiring Fraud Typology Library, aligned with scheme rules, regulatory expectations, and Finom’s risk appetite.
• Work closely with the Fraud Risk Manager, product, engineering, and ML teams to ensure correct translation of acquiring fraud scenarios into rules, thresholds and controls as well as machine-learning features and signals.
• Participate in back-testing, validation, and tuning of acquiring fraud controls prior to production release.
• Monitor performance metrics (fraud rate, chargeback ratio, false positives, merchant friction) and propose optimisation actions.
• Act as a Second Line challenger, providing independent oversight of acquiring fraud risk decisions taken in the First Line.
• Support scheme-related topics such as Visa / Mastercard monitoring programs, dispute ratios, and remediation actions.
• Establish proper stakeholder management with product teams, risk management, quality assurance and operations teams.
• Develop training materials and guidance for acquiring fraud analysts, dispute teams, and QA.
• Assist in drafting and reviewing system requirements, procedures, and internal policies related to acquiring fraud prevention.
• Actively participate in process improvement initiatives and ad-hoc projects within the Financial Crime Risk Management function.
• Perform other duties as reasonably required to support the operational efficiency and fraud loss prevention of Finom.

Requirements

• English – full working proficiency
• 2–4+ years of experience in fraud risk, acquiring fraud, card fraud, or payments risk within a fintech, PSP, or regulated financial institution
• Experience with fraud prevention, fraud detection, fraud investigations and fraud mitigations in the financial (Banking, PSP, FinTech) sector
• Solid understanding of card fraud typologies, card scheme rules, and dispute / chargeback mechanics
• Knowledge of the payments ecosystem, issuing and acquiring
• Experience working with fraud rules, scenarios, or ML-driven controls (end-to-end lifecycle preferred)
• Ability to analyse large datasets; experience with SQL and/or BI tools is a strong advantage
• Strong analytical and critical-thinking skills
• Detail-oriented, proactive, and comfortable working in a fast-paced, scaling environment
• Ability to balance risk mitigation with business enablement.

Tech Stack

• SQL

Benefits

• Make a genuine impact on the product
• Join our upward trajectory, and grow with us.
• Work in the EU
• Enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
• Become a stock options holder
• Unlock your inner entrepreneur through our Stock Options Program.
• Receive unwavering support and care
• Constant support to ensure your Finom experience is successful and fulfilling.
• Immerse yourself in our exclusive Work & Swim Program
• Spend one month in a comfortable corporate apartment in enchanting Cyprus.