Support the Learning Experience Manager in the evolution and development of online platforms
Work with other teams and communicate changes impacting their practices
Maintain project information using Excel and SharePoint
Use problem-solving approaches to manage challenges and report where necessary
Report on Thrive usage data and metrics
Produce management information capturing key metrics for board packs
Collaborate with third-party platform suppliers for project implementation
Resolve queries from colleagues related to learning content
Take responsibility for personal development in apprenticeship

English and Maths GCSE grades A – C (or equivalent)
Good IT skills in all Microsoft 360 applications (particularly Excel & PowerPoint)
Good attention to detail and logical thinking skills
Experience communicating effectively with external organisations and across internal teams
Experience of using Microsoft SharePoint application (desirable)
Experience using and updating internal databases or information systems (desirable)
Experience of stakeholder management (desirable)
Experience of basic project management (desirable)

Opportunity to earn City & Guilds Level 3 qualification upon completion
Access to Thrive™ and Aptem™ platforms for learning resources and monitoring progress
Engagement with high-profile global clients in Banking, Insurance, and Financial Services
Proactive support and development under the guidance of the Learning Experience Manager
Exposure to apprenticeship delivery and workplace learning programmes

Platform Administrator Apprentice

Key skills