Act as a trusted advisor to customers, supporting them with network design, integration, testing and commissioning of Net Insight’s Synchronization Solutions
Lead technical investigations, troubleshooting and performance analysis in complex customer environments
Develop and deliver technical documentation, workshops and customer training sessions
Work closely with our global network of resellers and system integration partners providing technical guidance throughout the project lifecycle
Travel regularly to support customers and partners in project execution phases and establish close collaboration with customer engineering teams
Collaborate closely with R&D and sales engineering teams to share insights, solve challenges, continuously improve customer experience and how we work
Requirements
5+ years experience in Systems Engineering (preferably both hardware and software)
Strong understanding of IP networking, L2/L3, and complex system integrations
Proven ability to lead technical investigations and drive projects to successful completion
Understanding of 5G networks and mobile technology
Experience with synchronization technologies is considered a plus
A relationship-driven mindset and the ability to build trust with customers, partners, and internal teams
Master or bachelor’s degree in Computer Science, Electrical Engineering, Communication Engineering, or equivalent industry experience