About this role
Role Overview
- Building trusted relationships with client executives and technology stakeholders, including partnering with our product and engineering teams to align on priorities.
- Serving as the escalation point for client concerns and ensuring both technical challenges and product requirements are effectively managed.
- Defining success criteria and governance for delivering the technical pillar of the program.
- Owning the Kraken platform localisation plan to meet client expectations while matching Kraken roadmap.
- Summarising and articulating client needs, considerations, timelines, etc internally as structured input for the successful and timely execution of any required technology platform localisation and development.
- Directing internal Kraken software developers contributing to the client program, as well as potential external partners, on tech platform deliverables to ensure an overall successful and timely technology migration.
- Supporting the client meets their business needs via the delivery of tech.
- Understanding the Kraken infrastructure, aligning client direction with the overall goal for the Kraken platform & business.
- Setting up training programs to upskill the technical arm of the client.
- Being an advocate for the Kraken way of delivering tech and supporting the client in shifting their mindset around tech delivery.
Requirements
- Technical mindset, experience in engineering-led industries
- Sector-relevant experience in managing complex technology implementation or migration programs
- Proven experience in software adaptation, deployment and integration
- Exceptional interpersonal skills
- You are based in Paris, France and willing to travel internationally
Benefits
- As we are an international organization, we kindly ask you to send us your CV in English.
- Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA.
- In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5.
- In Germany we rate 4.7 on Kununu as a Top Company.
- We want to ensure you have all the tools and environment you need to unleash your potential.
- If you have any specific accommodations or a unique preference, please contact us at inclusion@kraken.tech.