Renewals Representative, German Speaking

Role Overview

• Manage a high-volume portfolio of renewal opportunities
• Achieve quarterly sales goals and drive the renewals sales process
• Proactively engage customers and channel partners 90–120 days before expiry Work in close alignment with field AEs on shared accounts
• Drive urgency through partners to secure timely quotes and orders
• Identify churn risk early and escalate with proposed solutions
• Maintain accurate forecasting and pipeline hygiene in SFDC
• Deliver consistent outbound activity to protect revenue
• Own and manage the end-to-end renewals process, including maintaining an accurate forecast status in SFDC
• Collaborate with the account executive and channel team
• Identify cross sell opportunities
• Identify natural expansion

Requirements

• 2–5 years in renewals, sales, or account management (SaaS preferred)
• Comfortable managing a high-volume book of business in:
• Commercial
• Midmarket
• Enterprise
• Experience in selling through and with channel partners, and ability to thrive in a team selling environment
• Proficient in Salesforce (SFDC) any CRM tools
• Fluency in both German and English

Tech Stack

• SFDC

Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach.
• Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing