Technician
Tulsa, Oklahoma, United States of America
Full Time
17 hours ago
No Visa Sponsorship
About this role
Role Overview
- Provide technical support for Wi-Fi lock provisioning, including device setup and network configuration
- Troubleshoot connectivity issues
- Ensure secure access control integration
- Document procedures
- Assist customers remotely
- Collaborate with teams to maintain system reliability, perform updates, and deliver excellent service while meeting performance and security standards
Requirements
- Requires a high school diploma or GED
- Must have good interpersonal skills
- Must be able to learn and effectively use all equipment to provide technical support
- Must have customer service experience