Execute daily domestic and international shipping activities using the Transportation Management System (TMS) and/or any system in place.
Coordinate pickups and deliveries with carriers, freight forwarders, truck drivers, and 3PL/4PL partners, primarily for domestic shipments.
Prepare, review, and process shipping documentation to ensure timeliness, accuracy, and completeness.
Support customs clearance activities by coordinating with customs brokers and freight forwarders; providing required documentation and respond to requests to prevent clearance delays.
Track and trace shipments; support resolution of transit, delivery, or clearance issues and escalate as appropriate.
Communicate shipment status, delays, and updates to internal stakeholders and customers.
Work closely with Production, Shipping, and Project Management to align shipment execution with operational priorities.
Spend time on the production floor verify dimensions, weights, packaging, and shipment readiness.
Requirements
2+ years of experience in logistics, shipping, freight forwarding, or supply chain operations, within a manufacturing or distribution environment
Experience managing both domestic and international shipments.
Hands-on experience with a Transportation Management System (TMS).
Familiarity with 3PL and/or 4PL logistics operating models.
Familiarity with customs clearance workflows and working with customs brokers/freight forwarders.
Experience pricing and coordinating LTL, FTL, LCL, FCL, and air shipments.
Strong attention to detail and execution discipline.
Ability to work cross-functionally and spend time in a shop-floor environment.
Strong written and verbal communication skills.
Detail-oriented, organized, and proactive problem solver.