Deliver comprehensive technical sales support to deepen customer collaboration
Drive innovation and enhance customer experience through agile technical expertise
Support Field Sales Engineers (FES) and Panel Builders (PBs) in the early project stage
Influence sales projects through technical consultation and expertise
Shape project specifications and requirements; draft project-based technical bulletins
Support bidding and quotation processes
Provide agile technical support, customized configurations, and dedicated solutions
Collaborate with PBs and engineering teams to co-design differentiated solutions
Manage the regional project pipeline and provide forecast input to the manufacturing unit for capacity planning
Conduct bidding analysis and competitive intelligence gathering; channel customer needs, technical trends, and competitor insights to the Product Management Team (PMT)
Deliver regular training sessions to FES, partners, and customers

Bachelor's degree or above in Electrical Engineering, Mechanical Engineering, Automation, Power Systems, or a related technical field
5+ years of experience in technical support, sales engineering, or application engineering within the electrical industry
Experience with medium voltage switchgear, circuit breakers, or related components is preferred
Familiarity with the OEM market and partner collaboration models
Proven experience in customer-facing roles with strong presentation, communication, and problem-solving capabilities
Strong knowledge of medium voltage electrical products and applications
Proficiency in product configuration tools and ordering tools/processes
Ability to read and interpret technical drawings (mechanical and electrical diagrams) and specifications
Sound understanding of relevant electrical standards (IEC, GB, etc.)
Competent in MS Office (Excel, PowerPoint, Word) and technical documentation
Excellent customer communication and presentation skills
Fluent in both written and spoken Chinese and English
Strong customer orientation with the ability to build long-term relationships
Agile mindset with quick learning ability and adaptability
Collaborative team player with cross-functional experience
Analytical thinker with a strong problem-solving mindset
Self-motivated; able to work independently and perform under pressure
Comfortable with frequent business travel.

Technical Sales Support

Key skills