Audience Development Associate

Role Overview

• Conduct outreach to prospective clients leveraging multiple channels, including cold calling, emailing, and social media platforms, to drive engagement and attendance.
• Identify, pitch, and secure opportunities for events while supporting efforts to attract a qualified audience.
• Maintain accurate records of leads, client communications, and updates in the CRM database.
• Manage client inquiries and resolve customer service issues or concerns promptly and professionally.
• Build and maintain strong client relationships to support retention and identify new business opportunities.
• Demonstrate professionalism and a client-focused mindset throughout all stages of the registration process.
• Collaborate with team members to share insights, optimize client engagement efforts, and drive collective results.
• Participate in regular team meetings to provide updates, exchange feedback, and contribute to ongoing process improvements.

Requirements

• College degree is preferred.
• Advanced English skills in speaking and writing are required
• Professional and engaging communication skills, with the confidence and ability to effectively pitch C-Level Executives and high-level decision makers.
• Competitive personality, a drive to exceed expectations, and outperform peers.
• Ability to rapidly develop competent knowledge on diverse topics.
• Self-motivated and able to work both independently and as part of a team.
• Demonstrated customer service skills with a creative, resourceful, and solutions-oriented approach to problem-solving and client engagement.

Benefits

• 100% remote work environment with occasional travel to on-site conferences (based on position)
• Paid Time Off (available after 90 days), including:
• Vacation Days
• Sick Leave
• Compensatory Time
• One Wellness & Wellbeing Day, One Floating Holiday, and One Religious Observance Day per year
• Jury Duty Pay
• Paid Time Off for Voting
• Paid federal holidays with early release the day prior
• Summer Fridays
• All travel-related expenses covered for onsite events, including flights, hotel accommodations, and meals