Front Office Agent – STARS
Kaiserslautern, Rheinland-Pfalz, Germany
Full Time
4 hours ago
$2,710 EUR
No Sponsorship
Key skills
Communication
About this role
Role Overview
- You see yourself as a host, warmly welcoming our guests and interacting with them openly and charmingly
- You carry out guest check-ins and check-outs
- You receive and process reservation inquiries
- You take responsibility for cash handling and accounts receivable control
- You perform all Front Office administrative tasks reliably and independently
- You contribute to effective and efficient operational processes during early, late and night shifts
- You ensure active communication flow between all departments of our property
Requirements
- No professional experience required
Benefits
- A permanent employment contract
- At least 30 days of annual leave
- 25% night shift allowance from 22:00 to 07:00
- A pleasant working atmosphere
- Predictable working hours
- Compensation for overtime worked
- The opportunity to contribute to a young, fast-growing company
- Comprehensive onboarding to all processes and standards by our experienced triSTARS
- Various employee discounts through a corporate offers program on events, services, and products
- Worldwide discounts at IHG hotels