Front Office Agent – STARS

Role Overview

• Warmly welcome and assist guests
• Perform guest check-in and check-out
• Receive and process reservation inquiries
• Assume responsibility for cash handling and accounts receivable control
• Carry out administrative tasks at the front office
• Contribute to efficient operations during early, late, and night shifts
• Ensure active communication flow between all departments

Requirements

• No prior work experience required
• Guest-oriented / hospitality mindset
• Sense of responsibility for cash handling and accounts receivable control
• Ability to independently perform administrative tasks
• Friendly and personable communication with guests

Benefits

• Permanent (open-ended) employment contract
• At least 30 days of annual leave
• 25% night shift allowance from 22:00 to 07:00
• Pleasant working atmosphere
• Predictable working hours
• Compensation for overtime worked
• Opportunity to be part of a young, fast-growing company
• Comprehensive onboarding to all processes and standards provided by our experienced triSTARS
• Development opportunities to become a Front Office Supervisor
• Provision and laundering of uniform items
• Various employee discounts through a corporate program on events, services, and products
• Worldwide discounts at Marriott hotels