Front Office Agent – STARS
Germany
Full Time
4 hours ago
$3,020 EUR
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Warmly welcome guests and interact with them in an open and charming manner
- Conduct guest check-ins and check-outs
- Receive and process reservation inquiries
- Contribute to an effective and efficient operational flow during early, late, and night shifts
- Ensure an active flow of communication between all hotel departments
Requirements
- Prior professional experience
- Hospitable and service-oriented demeanor
- Responsibility for cash handling and accounts receivable control
- Administrative tasks at the front office
Benefits
- Permanent employment contract
- At least 30 days of vacation per year
- 25% night allowance from 10:00 PM to 7:00 AM
- Pleasant working atmosphere
- Predictable working hours
- Compensation for overtime worked
- Opportunity to contribute to a young company undergoing rapid expansion
- Comprehensive onboarding into all processes and standards by our experienced triSTARS
- A company with strong values and guidelines
- Room for development, personal growth, and opportunities to contribute ideas
- Opportunities for advancement to Front Office Supervisor
- Provision and cleaning of uniform items
- Various employee discounts through a corporate offering on events, services, and products
- Worldwide discounts at IHG hotels