Front Office Agent – STARS
Trier, Rheinland-Pfalz, Germany
Full Time
4 hours ago
$2,710 EUR
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Warmly welcome and assist our guests
- Perform check-in and check-out procedures
- Receive and process reservation inquiries
- Responsible for cash handling and accounts receivable control
- Ensure effective operational flow during early, late, and night shifts
- Maintain active communication between all departments in the hotel
Requirements
- Previous experience as a Front Office Agent
- Hospitable mindset with a friendly demeanor
- Responsible approach to cash handling and accounts receivable control
- Independently perform administrative tasks at the front office
- Effective communication across all departments
- Flexibility to work early, late, and night shifts
Benefits
- Permanent employment contract
- At least 30 days of vacation per year
- 25% night shift allowance from 22:00 to 07:00
- A pleasant working atmosphere
- Predictable working hours
- Compensation for overtime worked
- Opportunity to contribute to a young, fast-growing company
- Comprehensive onboarding to all processes and standards by our experienced triSTARS
- Provision and cleaning of uniform items
- Various employee discounts as part of a corporate offer on events, services, and products
- Worldwide discounts at IHG hotels