Technical Helpdesk Engineer
Shah Alam, Selangor, Malaysia
Full Time
4 hours ago
No Sponsorship
Key skills
Remote Work
About this role
Role Overview
- Handling of Technical support cases
- Ensure the efficient and timely handling of Technical cases
- Assist the dealers in giving required technical assistance to customers
- Cascade knowledge and experience gained to better inform and train dealer workshops
- Participate and contribute in improvement activities based on a standardized working method
Requirements
- Relevant Education or equivalent work experience
- Business knowledge and experience from a similar role an advantage
- Fluent in English
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options