Support daily operations for application delivery and web infrastructure platforms across on-premises and cloud environments
Implement, administer, and optimize F5 BIG-IP solutions, with emphasis on LTM and strong familiarity with APM, ASM/AWAF, DNS/GTM, and related capabilities
Support and administer Citrix ADC / NetScaler and other load balancing technologies as needed
Design and implement application delivery and load balancing solutions for custom and vendor-supported applications
Implement and support Azure and AWS load balancing and application delivery services
Administer TLS certificates, HTTPS configurations, and related encryption standards across web infrastructure components
Apply standard security configurations to web infrastructure devices in accordance with established procedures and standards
Execute commissioning and decommissioning processes for web infrastructure components
Troubleshoot and resolve infrastructure and application delivery issues through analysis, documentation review, option evaluation, and implementation of effective solutions
Support reverse proxy, authentication integration, and secure access use cases for web applications
Develop new operational procedures and update existing documentation to improve support consistency and efficiency
Partner with infrastructure, network, security, and cloud teams to maintain stable and secure service delivery
Participate in problem management, change activities, and continuous improvement efforts related to web infrastructure services
Requirements
Legally authorized to work in the United States
High school diploma or equivalent
5 + years technical IT experience, including direct experience with networking and infrastructure technologies
5 + years’ experience in HTTP, HTTPS, and general web application delivery concepts
Advanced efficiency working with TCP/IP, firewalls, virtual environments, and core network troubleshooting concepts
Advanced efficiency in Transport Layer Security (TLS) and certificate management
Advanced efficiency in analytical, troubleshooting, and problem-solving skills, including network tracing and internet-related issue analysis
3 + years communicating effectively across teams (technical and non-technical), manage priorities, and support multiple efforts simultaneously
Tech Stack
Assembly
AWS
Azure
Citrix
Cloud
DNS
Firewalls
TCP/IP
Benefits
Annual Variable Cash Incentive Program (VCIP) bonus 8%
401k company match
Cash Balance Account pension
Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services