Manager, Computer Systems Analysis

Role Overview

• Lead and develop the a diverse team, including staffing, performance management, coaching, and career development.
• Oversee GSC ERP support for non-recurring procurement activity and both recurring and convergence activities in ERP supplier quality scope.
• Oversee PLM GSC requirements, development and deployment planning for the sector.
• Ensure successful deployment of sites converging on a single PLM system with appropriate requirements, development, testing and user deployment to meet business needs.
• Ensure successful deployment to sites converging on a single SAP S/4 instance with appropriate requirements, development, testing and user deployment to meet business needs.
• Oversee gathering, analysis, and documentation of user requirements, procedures, and business problems to drive improvements to existing systems and processes.
• Partner with technical and functional partner leadership to meet cross-functional system requirement needs.
• Direct and approve testing strategies, plans, and execution to ensure optimal system functionality and minimize production risk.
• Provide executive oversight of instructional materials, training content, and delivery to ensure consistent and effective user adoption across the enterprise.
• Serve as senior escalation point for complex software issues across our GSC pillar systems
• Represent Global Supply Chain on cross‑functional enterprise initiatives (e.g., procurement automation, supplier connections, S/4 upgrades/migrations), influencing design decisions and ensuring GSC requirements are met.
• Develop and track key performance indicators (KPIs) for system performance, user experience, and team effectiveness; drive continuous improvement initiatives based on data and stakeholder feedback.

Requirements

• Bachelor’s degree and a minimum of 8 years of relevant experience; OR Master’s degree and a minimum of 6 years of relevant experience
• 5+ years of leadership experience, including leading teams, projects, or cross‑functional initiatives in an ERP, SAP, or Global Supply Chain systems environment
• Experience with SAP S/4 in Global Supply Chain and/or Operations (e.g., procurement, materials management, logistics, visibility) with the ability to troubleshoot and resolve issues
• Experience in Global Supply Chain or Operations functional organization roles
• Willing and able to occasionally work outside of normal business hours (including weekends and shutdown) when necessary.

Tech Stack

• ERP

Benefits

• health insurance coverage
• life and disability insurance
• savings plan
• Company paid holidays
• paid time off (PTO) for vacation and/or personal business