Manage, monitor and execute account management within existing institutional client accounts, to drive sustainable and reproducible growth and revenue
Collaborate with institutional clients on VOC for IT and Software Development of CARE solution
Collaborate with marketing on establishing KOL’s, Clinical Research, Testimonials and Marketing Outreach
Ensure clients have a strong, layered experience with Ambry products and services
In partnership with ESE and/or AE, ensure customers are aware of relevant product updates
Collaborate with ESE, AE and ASD to establish CARE Steering Committee, within institutional clients to set up and develop monthly and quarterly client business reviews
Responsible for driving growth within institutional clients for revenue, sites and compliance
Establish and oversee the customer's continued adoption, training, and development of best practices

Proven experience in sales or as a sales support specialist providing solutions based on customer needs
3-5 Years of experience in sales, project management, software sales or Healthcare IT within the health system, IDNs and regional laboratory market
Strong communication, leadership, executive presence and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels
Excellent organizational and resource management skill competencies
Health System Navigation and Strategic Agility
Innovation Management
Ability in problem-solving and negotiation
BS/BA in business administration, sales or relevant field

Enterprise Account Manager

Key skills