Test current products and identifying deficiencies
Suggest solutions to identified product problems
Investigate product quality in order to make improvements to achieve better customer satisfaction
Plan, create and manage the overall Quality Planning strategy
Collaborate with the Product Development team to ensure consistent project execution
Identify quality assurance process bottleneck and suggest actions for improvement
Oversee continuous improvement projects
Collect quality data
Identify key KPIs for product quality
Prepare and present reports and metrics to Senior Management
Requirements
2+ years of experience as a Quality Assurance Engineer
2+ years of experience on Voice over IP applications
2+ years of experience with a variety of different testing techniques such as UI Testing, Backend Testing, Automated Testing, Test Driven Development Strategies and other
1+ years of experience with coding using JAVA, Javascript, HTML5, CouchDB, Erlang
2+ years of experience with software QA tools and processes
A sense of ownership and pride in your performance and its impact on the company’s success
Critical thinker and problem-solving skills
Team player
Good time-management skills
Great interpersonal and communication skill
Nice to also have****
Experience with JIRA and Agile/Scrum development style
Knowledge of one or more server-side programming languages
Knowledge of VoIP platforms and their features
Linux system administration experience
Tech Stack
Erlang
Java
JavaScript
Linux
VoIP
Benefits
Biweekly payments, free of deductions from our end
Long-term work relationship perspective
Fully remote job, 40 hours per week, with 2 days off