This role plays a key role in supporting medical record retrieval efforts for quality, compliance, and risk adjustment programs.
The position is primarily remote, focused on accessing electronic medical records (EMR) using secure systems.
Retrieve medical records from EMR/EHR systems using secure, HIPAA‑compliant tools.
Perform quality checks to ensure records are complete, legible, and properly captured.
Scan, index, validate, and upload medical documentation into company systems.
Maintain confidentiality and follow all compliance, privacy, and data handling protocols.
Communicate professionally with provider offices when access coordination is required.
Conduct onsite medical record retrieval at designated provider facilities when remote access is not available.
Travel locally within the region and, when required, complete air travel for assignments.

High school diploma or equivalent.
Basic computer literacy and comfort navigating EMR/EHR portals or secure digital tools.
Strong attention to detail, documentation accuracy, and organization.
Effective communication skills and professionalism with provider staff.
Ability to maintain confidentiality and strict compliance with HIPAA.
Valid, active driver’s license (DL).
Clean Motor Vehicle Record (MVR).
Personal vehicle with active insurance under the candidate’s name.
Ability to lift and carry up to 25 pounds (equipment such as laptop bags, scanners, etc.).
Ability to travel locally and complete occasional flights when assignments require.

Remote EMR Download Work: $13
$14 per hour.
Onsite Medical Record Retrieval: For onsite assignments, you will receive either $20.00 per hour or $3.00 per completed record, whichever results in higher earnings for the applicable pay period.

Medical Records Retrieval Specialist

Key skills