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Business Analyst at Citizens | JobVerse
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Business Analyst
Citizens
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Business Analyst
Austin, Texas, United States of America
Full Time
2 weeks ago
Visa Sponsor
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Key skills
Agile
Scrum
Leadership
Communication
Collaboration
About this role
Role Overview
Lead requirements-gathering workshops with stakeholders to identify processes, workflows, data needs, and business objectives
Translate business needs into clear and actionable requirements, user stories, and process documentation
Partner with technical teams to ensure business and functional requirements are accurately implemented
Oversee business process improvement initiatives, driving efficiency and scalability
Serve as a key liaison between business units and technology teams, ensuring alignment of project deliverables with organizational strategy
Provide clear updates on requirements, risks, and issues to executive sponsors and project stakeholders
Partner with project managers to define timelines, milestones, and deliverables, ensuring business alignment throughout the project lifecycle
Present findings and recommendations to senior leadership and business partners
Establish standards and templates for BA deliverables, ensuring consistency across the organization
Conduct peer reviews of analyst work products to maintain quality and accuracy
Identify opportunities to streamline business processes and improve system usability
Drive lessons-learned sessions and incorporate improvements into BA methodologies
Requirements
Bachelor’s Degree in Business Administration, Information Systems, Computer Science, or related field
2–5 years of experience in business analysis, including requirements elicitation, documentation, and stakeholder collaboration
Strong knowledge of business process improvement, requirements elicitation, and solution validation
Familiarity with Agile, Scrum, and Waterfall project methodologies
Excellent communication and facilitation skills, with proven ability to engage stakeholders at all levels
Strong organizational skills with the ability to manage multiple initiatives simultaneously
Proficiency in Microsoft Office Suite (Project, Visio, Word, Excel, Outlook) and SharePoint
Benefits
medical, dental, vision, short-term and long-term disability, AD&D, group term life insurance, and a matching 401k
Virtual Visits and access to our Employee Assistance Program
generous Paid Time Off and holidays
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