About this role
Role Overview
- Monitor, collect, verify, and update live incident data in assigned regions.
- Use multiple real-time sources, including:
- Departments of Transportation (DOTs)
- Police and emergency CAD systems
- CCTV feeds and GPS data
- Social media (e.g., Twitter)
- Internal channels (email, Teams)
- Validate and cross-check information to ensure reliability.
- Update incidents as conditions change (e.g., lanes reopened, cleared).
- Record key details such as cause, effect, location, and direction.
- Clear incidents once resolved and confirmed by reliable sources.
- Communicate with team members and shift supervisors to clarify data or report issues.
Requirements
- University degree or students in their final year (with ability to work fixed shift)
- Strong Intermediate English or higher
- Strong attention to detail and accuracy in data entry
- Comfortable working in a real-time, data-driven environment
- Familiarity with mapping tools or transportation/traffic data is a bonus
Benefits
- Paid vacation and official holidays in line with company policy