AI Product Manager – Global

Role Overview

• Own the product vision for each engagement: define what the AI solution must do and why, ensuring alignment with business owner objectives, Navigator discovery insights, and Accelerators team capabilities
• Author and own the Project Brief — the authoritative statement of scope, objectives, success criteria, and constraints — including Business Requirements Documents, Product Requirements Documents, and supporting user stories
• Prioritize and manage the product backlog for each sprint, deciding what gets built first based on business value and prioritization pipelines defined in partnership with Navigators and client stakeholders
• Define acceptance criteria from the business perspective: not just “does it work technically” but “does it solve the problem,” including clearly stated business value KPIs that link prototype outcomes to measurable impact
• Serve as the primary client-facing contact and coordinator during delivery, running weekly status calls, scope discussions, outcome reviews, demos, and progress updates that maintain stakeholder confidence and alignment
• Run sprint planning, standups, and retrospectives; coordinate handoffs between Solutions Engineers, Integration, Data/ML, and the Platforms team when projects are delivered to production
• Identify, log, and escalate scope changes, risks, and blockers; own the go/no-go recommendation at each gate in coordination with the Director, AI Delivery
• Produce the Handoff Package: full delivery documentation including product specification, integration map, operational guide, and any artifacts required for the Platforms team to assume ongoing ownership
• Partner with the Director, AI Delivery to ensure delivery standards, sprint velocity, and quality expectations are met across all concurrent engagements
• Champion responsible AI principles throughout delivery, ensuring ethical considerations, bias mitigation, data privacy compliance, and governance requirements are embedded in every product specification
• Handle additional duties as assigned by Leadership.

Requirements

• Bachelor’s degree in business, Computer Science, Engineering, or related field; advanced degree or relevant certifications (e.g., CSPO, SAFe PM/PO, PMP) highly desirable
• 5+ years in product management, technical program management, or AI/software delivery with demonstrated ownership of product backlogs and delivery outcomes
• Experience writing clear acceptance criteria, user stories, and product requirements for technical engineering teams building AI/ML or software solutions
• Strong business acumen: proven ability to translate business problems into well-scoped AI product requirements that connect technology outputs to measurable business value
• Comfort with AI/ML concepts: not expected to code but must evaluate prototype quality against product requirements and engage credibly with Solutions Engineers on technical trade-offs
• Strong written and verbal communication: equally effective presenting to executives, collaborating with engineers, and managing client stakeholder expectations
• Experience with Agile delivery methodologies; familiarity with sprint-based AI/ML project structures and rapid prototyping cycles preferred
• Experience with project management and documentation tools such as Jira, Monday.com, ClickUp, Confluence, or SharePoint
• Proficiency with the Microsoft suite; understanding of how Microsoft Azure’s infrastructure works is a plus
• Exceptional stakeholder management capabilities with a track record of building trusted relationships in complex matrix organizations
• Track record of operating successfully in fast-paced environments where multiple priorities compete for attention and organizational structures evolve continuously
• Collaborative working style with the ability to influence across organizational boundaries, partner with peer directors, and maintain alignment without creating bottlenecks
• Travel required is expected to be 10–20% for stakeholder engagement, delivery reviews, and cross-team coordination.

Tech Stack

• Azure
• PMP

Benefits

• medical, dental, and vision coverage
• life and AD&D
• short and long-term disability coverage
• paid time off
• employee assistance
• participation in a 401k program that includes company match