Ability to formulate a framework and roadmap to solve through complex and ambiguous business/product problems
Hands on expertise in data profiling, modeling to deliver a deep understanding of outcome drivers and curated insights/recommendations
Ability to synthesize and communicate the analytics perspective to technical and non-technical senior leadership.
Deliver clear and concise presentations to showcase the value of analytics in solving through complex CX challenges.
Ensure that all work deliverables lead to enhanced enterprise and client outcomes.

Minimum of eight years related work experience in Analytics and Data Science
Experience working in SQL, Python, Tableau, and AWS.
Minimum of 3 years experience building and presenting executive level PowerPoint presentations.
Undergraduate degree or equivalent combination of training and experience.
Graduate degree preferred.

Advanced Data Analytics Manager – CX

Key skills