Client Solutions Associate
San Francisco, California, United States of America
Full Time
21 hours ago
$72,000 - $88,000 USD
No Visa Sponsorship
Key skills
Customer Success
About this role
Role Overview
- Identify and match experts to clients for interview-based research needs
- Manage clients’ research projects, from understanding their goals to recruiting and scheduling the right experts for them
- Monitor client and expert feedback on interviews
- Share insights from client and expert interactions to help product and engineering teams
Requirements
- 0-2 years of professional work experience
- Bonus Experience: Prior experience working at a startup
- Bonus Experience: Prior experience in a customer success role
- Bonus Experience: Strong understanding of various professional industries and roles
Benefits
- Competitive salary and equity
- Medical, dental, and vision coverage
- 401(k)
- Monthly wellness and fitness stipend
- Paid time off policy, along with company holidays
- Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
- Parent-friendly policies, remote flexibility, and paid family leave