The Control Systems Engineer provides control-system focused support to keep the Customer’s automated warehouse stable and running.
The role monitors and troubleshoots Storage, Conveyor and Sorter PLC-controlled equipment, triages incidents, restores service where possible through structured troubleshooting and approved actions, and coordinates resolution by guiding on-site resources and escalating to the Service Desk, controls development, and other subject matter experts when required.
Monitor and support Storage, Conveyor and Sorter PLC-controlled automation to maintain stable warehouse operations and minimize downtime.
Respond to and triage control-system incidents; diagnose faults across PLC logic, HMIs, sensors/actuators, drives/VFDs, and industrial networks (e.g., PROFINET) within defined scope.
Restore service by resolving the root cause or applying an approved workaround; initiate and follow Change Request / Problem Management processes for recurring issues or permanent fixes.
Coordinate with on-site maintenance/controls resources and remote support teams; escalate internally when resolution cannot be achieved within operational scope or SLA timelines.
Communicate system status and incident updates to stakeholders and customer; provide clear shift handovers, including risk, current mitigations, and next actions.
Maintain accurate tickets and technical documentation (actions taken, backups, versions, and test results) and contribute to trend analysis and continuous improvement measures.
Requirements
Bachelor’s degree in electrical engineering, automation engineering, mechatronics, controls engineering, or a related technical field required
Very good Siemens & Beckhoff PLC knowledge (e.g., troubleshooting, online diagnostics, reading/modifying code within approved procedures).
3+ years of experience supporting intralogistics automation, including storage systems and conveyor equipment.
Ability to diagnose faults across PLCs, HMIs, sensors/actuators, drives/VFDs, and industrial networks; comfortable analyzing alarms and tracing issues in PLC logic.
Good general IT skills and familiarity with ticketing/ITIL-style incident and problem management processes.
Disciplined approach to change control: backups before changes, approvals, testing prior to production use, documentation, and version control; no unauthorized changes and no safety bypasses.
Ability to work independently and under pressure in a shift-based environment; strong troubleshooting mindset and hands-on approach.
Benefits
Competitive salary
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!