Senior Solutions Engineers partner closely with Enterprise Account Management and Channel teams to drive successful customer outcomes.
Lead by listening
understand enterprise customer requirements and translate to real-world value.
Lead product demonstrations, workshops, and proof-of-concept engagements.
Align with Enterprise Territory Account Managers on technical strategy and competitive positioning.
Ensure Customers clearly understand Neat’s value proposition, design philosophy, and roadmap.
Remove technical barriers and instill confidence throughout the buying process.
Gather, evaluate, and prioritize customer and partner feedback.
Translate real-world use cases into actionable insights for Product and Engineering.
Communicate roadmap vision and future-state capabilities clearly and credibly.
Represent Neat’s innovation strategy in executive and technical conversations.
Deliver impactful product demos that showcase simplicity, intelligence, and design excellence.
Enable Sales teams through training and technical coaching.
Support webinars, events, and marketing initiatives.
Communicate new product releases and feature updates internally and externally.
Elevate technical storytelling across the organization.

Strong professional experience in videoconferencing and commercial AV technologies; OEM experience preferred.
Broader knowledge of unified communications and collaboration ecosystems (web conferencing, IP telephony, platform integrations).
Exceptional communication and presentation skills.
Ability to translate technical concepts into business value.
Customer-facing experience with enterprise and/or channel partners.
A collaborative mindset with the ability to thrive in a fast-growing, global environment.

Senior Solutions Engineer, Enterprise

Key skills