Take ownership of all leads generated through incoming calls, new community openings, Taylor Morrison website, company marketing campaigns, social media, MLS, and third-party listing sites (Zillow, BDX, etc.) to ensure an elevated customer experience.
Manage all incoming calls leads with a sense of urgency and speed to lead.
Meet or exceed monthly sales contribution commitment.
Qualify leads utilizing Taylor Morrison’s Heart of the Home Sales Training and Online Sales Scorecard.
Determine customers, motivation, timeframe, and ability and document in Salesforce.
Provide consistent follow-up to leads with the goal of setting an appointment with a Community Sales Manager (CSM).
Schedule onsite appointments, communicate expectations and complete the Online to Onsite handoff.
Maintain a comprehensive knowledge of product, community information and available inventory for all communities you serve.
Maintain an understanding of Mortgage Lending Basics.
Utilize Salesforce to ensure accurate, timely customer information is entered and managed.
Follow-up with outbound prospecting with new and existing leads.
Build and maintain relationships with Division Sales, Marketing and Leadership Teams.
Attend In-Person Sales Rallies, division events and Online Sales Conference(s), biannual travel may be required.
Present Online Sales statistics and accomplishments to leadership, marketing, and sales.
Maintain and submit weekly/monthly reports.
Perform other duties as assigned

Must have active Real Estate license
Minimum 3 years onsite and or online selling experience is encouraged
Weekday and weekend availability
Customer service oriented and personable
Proven email, text, video message, and phone communication skills
Sales contact management database experience
Solid organizational, planning and managing skills
An ability to maintain focus while working in an unstructured environment without daily supervision
Must have a private workspace free from noise and distraction
High Speed Internet with a proper workstation to support required computer equipment
Ability to balance multiple tasks and manage time
Must be able to learn and follow a proven sales process
Persistent and Consistent
Proficient in Microsoft Office Applications

Online Sales Manager

Key skills