Maintain positive relationships and communication with staff and executive level management.
Translate business requirements into functional and technical specifications.
Accurately estimate the work effort associated with all technical deliverables.
Identify alternative solutions at both the component and architectural level.
Coordinate and manage day-to-day support activities with personnel from different groups with minimal supervision.
Work closely with co-workers, maintenance personnel, project managers, building managers, engineers, and contractors.
Participate in on-call duty, including providing off-hour emergency support as necessary.
Review and assist with construction and installation of remote systems and expansion of existing systems.
Lead maintenance and modification of applications and security systems to facilitate more efficient operation.
Work with Property Development, Solutions, and Facilities to develop comprehensive enterprise security designs based on the QTS Basis of Design.

Minimum of three years’ experience maintaining enterprise-level IP based CCTV systems; Genetec or equivalent based CCTV/NVR appliances and software; TCP/IP networked CCTV systems.
Minimum of three years’ experience maintaining enterprise-level Access Control systems; Prowatch or Lenel systems.
Minimum of three years’ experience designing CCTV, Access Control system integration and operation.
US Citizenship for this position is required by law due to federal customer contracts.
Hands-on knowledge of Prowatch, Lenel, and Genetec systems.
Excellent analytical and troubleshooting skills.
Strong organization, multi-tasking, prioritizing, and teamwork skills.
Ability to work quickly and independently in high-stress situations or environments.
Some travel to other sites required.
Ability to read, interpret, and produce engineering documents including Control Drawings, Sequence of Operations, Bill of Materials, Graphical User Interface requirements, and Functional Specifications.

Security Operations Engineer II

Key skills