Deliver virtual training sessions, webinars, and one-on-one consulting engagements for customers and practice staff
Educate customers on healthcare billing workflows, revenue cycle best practices, and effective use of EverHealth software
Assess customer processes and recommend workflow improvements to increase efficiency and reimbursement
Provide guidance on claims submission, payment posting, denial management, insurance follow-up, patient collections, and accounts receivable management
Assist customers with identifying billing issues, troubleshooting workflow challenges, and optimizing billing performance
Review customer reporting and provide recommendations to improve financial outcomes and operational efficiency
Serve as the primary billing point of contact during implementation and consulting engagements
Manage assigned projects and customer engagements to ensure milestones, timelines, and objectives are met
Build trusted relationships with customers through proactive communication and consultative support
Document customer interactions, recommendations, and project progress within internal systems

High School Diploma or GED required
Minimum 2 years of experience in healthcare billing, medical billing, revenue cycle management, or practice management
Working knowledge of:
Claims submission and claim lifecycle management
Payment posting
Insurance follow-up and denial management
Accounts receivable processes
Patient collections and balance resolution
Strong verbal and written communication skills
Excellent organizational, analytical, and problem-solving abilities
Ability to manage multiple projects and priorities in a fast-paced environment
Proficiency with healthcare software applications and Microsoft Office Suite

Flexibility to work where/how you want within the United States – in-office, remote, or hybrid
Day 1 access to robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program

Billing Consultant

Key skills