Serve as the primary system administrator for Coupa, managing configuration, workflows, approval chains, supplier setup, catalogs, user access, and operational settings
Provide day-to-day support for Coupa questions, issues, and research related to supplier onboarding, purchase requisitions, purchase orders, invoice processing, catalogs, and approvals
Partner with Procurement, Finance/AP, IT, and business users to support and optimize the full Procure-to-Pay lifecycle
Maintain and troubleshoot integrations between Coupa and Oracle Payables / Oracle Fusion ERP
Oversee key data flows between Coupa and Oracle AP, including supplier master data, purchase orders, receipts, invoice files, and AP data
Ensure accurate and complete data transmission from Coupa into Oracle AP for invoice creation and payment processing
Work closely with Oracle Fusion Development teams to monitor integration jobs, troubleshoot failures, resolve errors, and improve integration reliability
Apply working knowledge of APIs, file-based imports, integration configurations, and data controls to support integration requirements
Configure and maintain Coupa Advanced Analytics dashboards, datasets, reports, and operational views
Streamline supplier onboarding by configuring and maintaining SIM forms and vendor lifecycle processes
Support the use of Coupa Super Smash for invoice ingestion and automation workflows
Review Coupa quarterly releases, evaluate new features, recommend enhancements, and manage release testing
Lead or support Coupa enhancements, quarterly release testing, new module implementations, and continuous improvement initiatives
Execute system changes through a structured SDLC lifecycle, including requirements, design, configuration, testing, UAT, deployment, and post-release validation
Participate in Agile ceremonies, including sprint planning, backlog refinement, daily standups, and related delivery activities
Recommend process improvements and system enhancements to increase efficiency, compliance, automation, and user adoption
Maintain documentation, including configuration guides, SOPs, process flows, test scripts, training materials, release notes, and support procedures
Manage secure user access in alignment with SOX controls, segregation-of-duties requirements, and internal audit expectations
Monitor compliance with procurement policies through Coupa rules, workflows, reporting, and controls
Support internal and external audit requests by providing system evidence, access details, control documentation, and process support
Develop and deliver training sessions, end-user guides, and support materials for Procurement, Finance, AP, and business users
Act as a subject matter expert for Coupa configuration, P2P best practices, Oracle AP integration workflows, and related operational processes
Requirements
2–4+ years of hands-on experience administering Coupa, including Procurement, Invoicing, Expenses, Supplier Management, or related modules
Strong functional knowledge of Oracle Payables, Oracle Fusion ERP, and AP workflows
Experience supporting Procure-to-Pay processes, including requisitioning, purchasing, supplier onboarding, purchase orders, invoice processing, approvals, and payment-related workflows
Experience configuring and maintaining Coupa workflows, approval chains, user access, supplier setup, catalogs, SIM forms, and invoice processing configuration
Working knowledge of Coupa integration patterns, file-based imports, data flows, API setups, and integration troubleshooting
Experience maintaining and troubleshooting integrations between Coupa and Oracle Fusion/AP
Ability to monitor and resolve data transmission issues involving supplier master data, purchase orders, receipts, invoice files, and AP data
Experience working in SOX-controlled environments, including secure access management, segregation of duties, audit support, and control evidence
Familiarity with structured SDLC practices, including requirements, design, testing, UAT, deployment, and post-release validation
Experience working in Agile environments and participating in sprint planning, backlog refinement, daily standups, and iterative delivery cycles
Experience reviewing Coupa quarterly releases, assessing new features, recommending enhancements, and supporting release testing
Ability to configure and maintain Coupa Advanced Analytics dashboards, datasets, reports, and operational metrics
Proficiency in Excel and comfort working with transactional datasets
Strong understanding of P2P controls, procurement policies, AP accounting concepts, accruals, expense coding, and 3-way match
Experience with Coupa Super Smash, Supplier Information Management, Coupa Pay, Supplier Portal, Risk Assess, Spend Analytics, API integrations, or middleware tools is a plus
Bachelor’s degree in Finance, Accounting, Business, Information Systems, or a related field is preferred
Strong analytical, documentation, communication, training, and problem-solving skills
Ability to work effectively with Procurement, AP, IT, Finance Transformation, and business stakeholders
Detail-oriented, organized, proactive, and committed to continuous improvement