Perform scheduled internal control activities in line with the defined control framework
Execute control submissions across tools (e.g., LogicGate Risk Cloud) covering access management, Tech & Data operations, and change management
Ensure compliance with internal policies, procedures, and audit requirements
Maintain audit-ready documentation, evidence, and proper record-keeping
Identify, assess, and escalate control failures, risks, and deviations
Support internal and external audits with accurate and timely responses
Execute daily operational tasks within the Shared Services domain (Finance, HR, Legal, Procurement and Tech & Data) and ensure service continuity
Process service requests and manage routine system and administrative IT activities
Monitor middleware operations and resolve job errors within defined timelines
Manage procurement-related tasks including Purchase Order creation, invoice tracking, vendor documentation, and budget support

Strong passion for automation, artificial intelligence, and innovation, with the ability to bridge technical and business perspectives
Bachelor’s degree in computer science, information systems, data science, business technology, or a related field
Excellent verbal and written communication skills in English
Experience in IT operations, Service Desk, Shared Services, or administrative support environments
Decent understanding of internal controls, compliance, audit requirements, and frameworks such as SOC and ISO
Strong attention to detail, accuracy, and ability to follow structured procedures consistently
Well-developed documentation, organizational, and administrative skills (including procurement/PO processes)
Experience with or exposure to tools like LogicGate and control management platforms is a plus
Proactive, entrepreneurial mindset with strong team-oriented thinking and business awareness
Ability and interest in identifying and driving automation opportunities; familiarity with Agile and automation practices is a plus

citizenM experience nights for you (and friends and family). Discount rates at Marriott hotels.
Personal and professional development opportunities and programs
Latest tech devices and all the tools you need to be successful in your role
Commuting travel costs covered (by car or public transport)
Pension and cycle-to-work scheme
Subsidized fresh daily lunches at our support office
Flexible public holidays
Employee assistance program
Varied team days and social events (from food trucks and quizzes at the office to parties on boats)

Junior Tech Specialist – Controls & Operations

Key skills