Open and close roles within the ATS, ensuring accurate job postings and documentation
Support hiring managers with shortlisting candidates against role criteria
Coordinate and schedule interviews across multiple stakeholders
Serve as a primary point of contact for both hiring manager and candidates throughout the hiring process
Draft, prepare, and issue employment offer letters, ensuring accuracy of compensation, start date, and contractual terms
Support direct sourcing efforts for selected senior or hard-to-fill roles
Maintain accurate and compliant hiring data and ensure interview scorecards are completed
Ensure recruitment processes are compliant, consistent, and well-documented
Contribute to improving hiring workflows, reporting, and candidate experience
Support and lead on resource planning and salary benchmarking processes
Provide coverage for payroll processing during People Operations Generalist absences
Support benefits administration, including enrolments, changes, and employee queries
Liaise with payroll and benefits providers as required
Ensure accuracy and confidentiality of employee data
Assist with broader HR administrative tasks as needed

1–2 years of experience in recruitment, HR, talent coordination, or sales
Experience coordinating interviews and managing multiple stakeholders
Strong organisational skills with the ability to manage multiple open roles simultaneously
Excellent written and verbal communication skills
High attention to detail, particularly in documentation and compliance processes
Experience using an Applicant Tracking System (ATS)
Comfortable handling confidential and sensitive employee information
Strong follow-through and accountability — able to ensure tasks are completed end-to-end
Basic understanding of recruitment compliance (documentation, interview scorecards, data accuracy)

Talent Operations Associate

Key skills