Sales Enablement Specialist

Role Overview

• Support the identification and development of new applications based on customer needs and sales input
• Assist in documenting and structuring application cases, using scenarios and solution approaches
• Work with sales teams to understand customer pain points and propose suitable product applications
• Support early-stage validation of new applications through trials, demos, or pilot projects
• Contribute to building practical and repeatable application success stories
• Support identification of potential new segments or adjacent applications through customer interactions and industry insights
• Collect and consolidate customer feedback and application data (VOC)
• Support analysis of market trends, competitor activities, and customer feedback to identify opportunities and challenges
• Provide insights and recommendations to drive product enhancements and improve market competitiveness
• Develop a deep understanding of ARO product portfolio, including features, applications, and benefits
• Stay updated with the latest product developments and enhancements
• Support line manager for Develop and Implement NPI & NPD Strategies
• Support sales in preparing technical proposals, product selections, and basic solution configurations
• Assist in site visits, application assessments, and feasibility checks
• Provide basic follow-up support for installed applications and performance feedback collection
• Support development of sales tools, application guides, and training materials
• Assist in delivering training sessions for sales teams and distributors
• Represent ARO at trade shows, seminars, and industry events to promote our brand and solutions
• Update and maintain pricing tools such as price books
• Analyzing and interpreting sales data using a business intelligence tool to assist product management

Requirements

• Bachelor's degree in fluid machinery, mechanical engineering or related engineering
• 3+ years of experience in engineering and/or technical support role for industrial equipment preferred
• Proven experience in pump applications or technical support, preferably in the industrial or manufacturing sector
• Familiarity with pneumatic systems and fluid handling applications is highly desirable
• Excellent problem-solving abilities with results-oriented and customer-centric mindset
• Demonstrated experience in providing technical support and resolving customer inquiries
• Proven ability to conduct both in-person and remote customer engagements, including technical consultations and solution presentations
• Flexibility to travel to engage with customers and attend industry events as required
• Proficient in Salesforce CRM and Microsoft Office Suite
• Experience with B2B or channel distribution preferred.

Benefits

• Special Accommodation for persons with disabilities
• Committed to achieving workforce diversity