Acts as the point of contact for all Project Management Office topics with the client
Develops, refines, and manages all Project Governance for the account
Assisting in the monitoring and tracking of all Service Level Agreements
Manages formal client correspondence including Corrective Action Plans and Internal account improvement initiatives
Oversees assigned Project Management personnel for their engagement
Manages resource assignment and allocation and provides resource utilization forecasts
Works closely with the Account General Manager and Application Delivery Manager to hit account goals and objectives
Provide a centralized management structure for all project management functions
Change Control management
Schedule Management
Deliverable Management
Risk/Issue/Action Management
Communication Management
Project Governance Updates
Mentor, coach and effectively transfer expertise to others
Ensure that the PMO is helping deliver our projects to exceed client expectations

Minimum 3 years’ experience managing a PMO
Minimum 5 years’ experience managing large scale Information Technology projects
PMP certification required
Conveys an expert-level knowledge of project management and associated methodologies, techniques, processes, and approaches
Ability to build a strong network and relationships at executive levels with technology and solutions, customers, and vendor groups

Principal – Program Management

Key skills