Proficient level of English (written and spoken)
Excellent professional and communication skills
Experience with CAD/CAM dental software (Exocad, 3Shape, or similar)
Knowledge of dental milling, 3D printing, and digital dental workflows
Understanding of dental anatomy, zirconia, Polymethyl Methacrylate (PMMA), and implant restorations
Experience in technical support, troubleshooting, or customer service
Strong organizational, time-management, and problem-solving skills
Comfortable with dental technology and equipment
Organized, detail-oriented, and able to work independently in a remote environment
Experience in a dental lab or CAD/CAM environment preferred
Certified Dental Technician (CDT) certification or equivalent experience preferred
Familiarity with implant workflows and digital dentistry technologies
Strong attention to detail and ability to manage multiple tasks in a fast-paced environment
Ability to quickly learn new systems, software, and workflows
Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management)
Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach
Positive attitude and the ability to learn and adapt quickly
Ability to understand and follow established processes accurately with minimal supervision
Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs
Interested in long-term career opportunities.

Dental CAD/CAM Support Technician

Key skills