Guide prospects and customers through architecture discussions, onboarding, migrations, and production adoption
Own technical conversations
Help customers design scalable cloud and Kubernetes setups, troubleshoot issues, and implement best practices around CI/CD, infrastructure automation, and deployments
Become a trusted advisor
Work closely with Account Executives, Customer Success, Product, and Engineering to unblock customers and improve their overall experience
Turn recurring customer questions into better documentation, tooling, processes, and product feedback
Contribute technically to Qovery’s open-source ecosystem (CLI, Terraform Provider, tooling)
Requirements
Strong experience with Kubernetes in production
Hands-on experience with AWS, GCP, or Azure
Strong understanding of Networking, DNS, Containers
CI/CD and Infrastructure-as-Code
Production troubleshooting
Experience in customer-facing technical roles: Solution Engineering, TAM, Platform Engineering, SRE, DevOps, Customer Engineering
Ability to explain complex technical topics clearly
Strong debugging and problem-solving mindset
Comfortable reading code, logs, APIs, Terraform, and infrastructure configs
Curious about modern AI-powered development workflows
Fluent in English
Bonus: Open-source contributions, Experience with developer tools or infrastructure platforms, Familiarity with Go, Rust, or Kotlin