Support and influence the migration from SAP CRM to S/4HANA
Work closely with the existing CRM team within Billing & CRM to develop and operate customer-facing SAP solutions
Contribute functional expertise within SAP CRM and SAP S/4HANA Utilities for customer engagement
Help improve and document business processes connected to sales, service, and marketing
Collaborate on integration and middleware-related topics across SAP and surrounding systems
Coach and support colleagues proactively by sharing knowledge and contributing to the team's development

Senior experience as a functional consultant within SAP CRM
Strong knowledge of SAP S/4HANA Utilities for customer engagement
Experience working with Sales, Service, and marketing modules
Knowledge of PME (Product Modeling Environment)
Experience working with middleware
Experience documenting business processes
Strong communication skills and the ability to work in an analytical and creative way
Ability to work in both Swedish and English, spoken and written
Nice to have: Functional knowledge of SAP IS-U, for example Move-in / -out, Contract Account, and CTI Integration
Experience integrating SAP with other systems using technologies such as OData and Idocs
Experience handling performance issues in large-scale runs, for example during changes to master data
Knowledge of the Swedish utility market

Senior SAP S/4HANA CRM Functional Consultant

Key skills