Senior Manager, Marketing Project Management

Role Overview

• Lead the project management team by developing project managers and coordinators through direction, coaching, prioritization support, and performance guidance.
• Own the marketing project management function including intake, prioritization, workflow design, timeline management, status reporting, and delivery governance.
• Oversee the Marketing PMO COP tool ensuring it is configured, adopted, maintained, and optimized to support workflows and leadership visibility.
• Create and improve project management processes including templates, standards, and best practices.
• Build and manage workback schedules with clear milestones, dependencies, approvals, and deadlines.
• Partner with Marketing leadership to support planning, prioritization, resource visibility, and execution against business objectives.
• Provide consistent reporting on project status, workload, risks, bottlenecks, timelines, and process efficiency.
• Serve as an operational excellence partner by identifying opportunities to streamline workflows and improve cross functional collaboration.
• Facilitate project meetings and risk reviews to keep work moving and ensure alignment.
• Collaborate across teams including Ecommerce, Creative and Brand, Campaign and Content Marketing, Events, Product Marketing, Communications, Commercial Strategy and Analytics, Sales, and other partners.
• Support change management for new workflows, tools, processes, and ways of working.
• Ensure on time delivery with clear accountability, strong communication, and alignment to business priorities.
• Stay adaptable to changing business needs while maintaining structure and momentum across active workstreams.

Requirements

• Ten or more years of project or program management experience with a background leading complex, cross functional initiatives.
• Experience leading a PMO or centralized workflow function within marketing, creative, ecommerce, or business operations.
• Proven ability to manage and develop a team of project managers, coordinators, or operations professionals.
• Hands on experience with project management tools including implementation, optimization, and workflow design.
• Experience with Optimizely COP is a plus.
• Strong operational mindset with the ability to identify inefficiencies and translate insights into practical solutions.
• Excellent communication and facilitation skills with the ability to influence stakeholders and provide clear updates to senior leadership.
• Bachelor’s degree or equivalent experience.
• PMP or related certification preferred but not required.
• Experience creating executive level reporting on project status, capacity, bottlenecks, and operational performance.

Tech Stack

• PMP

Benefits

• Vacation, Personal, and Sick time
• Medical, Dental, Vision, Life Insurance, and Disability coverage
• Flexible Spending Accounts
• 401(k) plan
• Discounts on brand‑name apparel
• Fun employee events
• Meaningful opportunities for growth and advancement