Key skills
Stakeholder ManagementCommunicationNegotiationAccount ManagementSales
About this role
Role Overview
- Manage client onboarding and transition from sales to delivery
- Build senior stakeholder relationships and run account reviews
- Identify and drive revenue growth and account expansion
- Lead proposals, renewals, and commercial discussions
- Own account revenue, forecasting, and margin performance
- Act as escalation point and oversee delivery quality and governance
- Provide market insights and support service innovation
- Collaborate across internal teams to align delivery and resourcing
Requirements
- 3–7 years’ experience in Account Management / Client Success / Business Development
- Proven ability to grow revenue and expand client accounts
- Strong stakeholder management, communication, and negotiation skills
- Experience with proposals, commercial discussions, and contract renewals
- Commercially astute with ownership of revenue, margins, and profitability
- Able to manage multiple accounts and work across Sales, Delivery, and Talent teams
- Experience in consulting, technology services, or testing/quality engineering (advantageous)
- Knowledge of managed services or resource augmentation models (advantageous)
- Comfortable engaging senior and executive-level stakeholders.