Design intuitive, seamless digital experiences across web, mobile, and app platforms, balancing user needs, business goals, and brand standards
Use customer research, analytics, and journey mapping to identify pain points and uncover opportunities for improvement
Create wireframes, user flows, prototypes, and high-quality visual designs that are responsive across all devices
Collaborate closely with product managers, developers, and stakeholders to validate ideas, test solutions, and deliver user-centred outcomes
Support usability testing and use feedback and data insights to continuously optimise the customer experience

1+ years' experience in UX/UI Design within a commercial, digital, or agency environment
Experience in customer experience, design research, and co-design practices
Proficiency in Figma (preferred), Adobe XD, or Sketch
A strong portfolio demonstrating user-centred design and problem-solving capabilities
Understanding of web development fundamentals and how digital products are built
Ability to translate customer insights, research, and analytics into effective design solutions
Knowledge of inclusive design principles and accessibility standards (WCAG)
Experience with telco products/services and design systems is advantageous

26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn, grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia

Digital Product Designer

Key skills